Use of remote proctoring Has soared As universities shift to distance learning during the pandemic. But not everyone agrees with this approach.Many students and even some schools have Oppose this approach, Especially against automated services that rely on algorithms that observe students through webcams and look for suspicious behavior patterns-sending clips of suspicious moments to professors for later review.

Critics say the problem is that the system often causes false positives, puts pressure on the exam process and violates privacy.Darker skin tone Can prove to be particularly tricky For the algorithm.

This week, ProctorU, a large proctoring service provider, took an unusual move, announcing that it would no longer sell AI-only proctoring products. Instead, it will focus on its long-standing method of allowing test invigilators to watch the exam in real time via a webcam.

ProctorU CEO Scott McFarlane said in a statement issued by the company: “We believe that only humans can best determine whether an examinee’s behavior is suspicious or violates the rules of the test.” “It relies entirely on artificial intelligence and External review may lead to wrong or incorrect conclusions and other problems.”

Officials of the company also stated that they found that censoring suspicious fragments sent by the artificial intelligence system was a burden that professors did not have enough time to process.

A spokesperson for Proctorio, another widely used remote proctoring service, believes that, compared with algorithmic systems, manual proctors are more like an invasion of privacy.

“Although humans participate in two types of invigilators, the on-site invigilator will bring unfair, inconsistent quality, data security breaches and uncomfortable opportunities to candidates, not to mention the environmental impact when the invigilators need to go to the call center Bigger cost,” the spokesperson said.

Some universities still recommend against using all remote proctoring systems, regardless of whether they use artificial intelligence or not.

Mitchel A. Sollenberger, associate provost and professor of political science at the university, said that this is the case at the University of Michigan at Dearborn. This week’s official guidance changed from discouraging remote proctoring to prohibiting remote proctoring.Provost Sent a letter last month First notice the change, although some engineering courses that already use ProctorU are still in use at the end of the semester.

“We are a commuter campus, about 35% or 40% of our students are first-generation, and about half meet the requirements of Pell University,” he said. He said that for many students, the interference of living with siblings or multiple generations at home makes it difficult to find a quiet and undisturbed place to take the exam. He said that privacy issues are his biggest problem with this method, and that some students’ Internet access is “unstable”, which may make it difficult for them to use the system.

Solenberg believes that the best way to maintain academic integrity is for professors to redesign their exams and assignments when doing distance learning.

“I like more frequent and less risky assessments,” he said. “You want to evaluate students’ learning as early as possible and often so that you can take corrective measures as a faculty member.

But he said he understands that this approach may mean that professors need to do more work.

“This is a difficult topic-we are dealing with so many challenges,” he said. “I understand and sympathize with my faculty and staff. This is a struggle.”

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