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Mistakes can be prevented.

But preventing mistakes requires investment. Before committing to an error-free production environment, it is worth calculating the cost.

Typos on this blog are relatively cheap. (Thanks to the loyal reader Seth Barnes for emailing me generously while passing by).

On the other hand, an error in calculating a high-speed rail line could cost a billion dollars… and we might not want any errors on the pacemaker assembly line.

If you think that mistakes are too costly for your project, then build a system that does not rely on heroism to avoid mistakes. Of course, this is not just the cost of harder work, but if harder work can reduce errors, then it will work long ago.

Pilots who painstakingly complete pre-flight checklists may not be bluffing mavericks, but they are unlikely to be the victims of careless mistakes. The reason airplanes will not crash is because there are countless layers of redundancy and systems to ensure that they will not crash.

With time and money, mistakes can be avoided. Or accept that mistakes are part of the wayfinding and realize that your problem is caused by a systemic situation, not a lack of effort.



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